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Risk Management
Welcome to our Risk Management section. We are committed to operating our business to the highest standards of safety and to minimising any adverse impacts upon the environment. The Risk Management section is intended to inform you about our objectives and targets for the coming year, as well as our performance over the previous year. We wish to maintain our reputation as a safe, secure shopping environment and continuously monitor our operations in order to improve them where ever we can.
Health and Safety
We have a robust safety management system, which this year is being subjected to external scrutiny by the British Standards Institution, with a view to gaining OHSAS 18001 accreditation. Follow the links to:
Health and Safety Policy Statement
Celebrating the achievement of certification to OHSAS 18001
Environmental Management
Our Environmental Management System was successfully audited against the requirements of ISO 14001 in November 2003. Follow the links to:
Environmental Policy Statement
Environmental Objectives and Targets 2006/2007
| Health and Safety Policy Statement |
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Health and Safety Policy Statement for the Mall at Cribbs Causeway, The Venue and The Retail Park
(The Full Health and Safety Policy Document is available from the Management Offices)
1. The Health and Safety at Work etc Act 1974, imposes statutory duties on employers and employees. To enable these statutory duties to be carried out, it is the policy of Prudential Assurance Company Ltd, so far as is reasonably practicable, to ensure that responsibilities for health and safety are properly assigned, accepted and fulfilled at all levels of the Organisation. As the nominated senior person representing Prudential on site, I affirm that it is our policy to ensure the Health, Safety and Welfare of all our employees while at work; in addition we accept that we have a duty of care to employees of our facilities management contractor, MacLellan International. Furthermore, it is our policy to ensure the Health, Safety and Welfare of any other persons who may be effected by our work activities such as retail staff, contractors and members of the public. To assist me, I have appointed a Compliance Manager as the on-site Competent Person with regard to health, safety and fire prevention. The full policy document is available from the Management Offices on request.
2. It is my intention, so far as is reasonably practicable, to ensure that:
The provision and maintenance of plant and systems of work are safe and without risks to health.
Arrangements for use, handling, storage and transport or articles and substances for use at work are safe and without risks to health.
Adequate information is available with respect to articles and substances used at work detailing the conditions and precautions necessary to ensure that when properly used they will be safe and without risk to health.
The provision of such information, instruction, training and supervision as is necessary to secure the health and safety at work of all employees.
With regard to any premises under our control or operation on which we are working, the maintenance of all plant, machinery and equipment so that they are safe not only to employees and sub-contractors but to any person who may be affected.
The working environment is safe and without risks to health and that adequate provisions are made with regard to the facilities and arrangements for their welfare at work.
The Health and Safety Policy is appraised and updated as and when necessary following liaison with the Compliance Manager and Health and Safety Consultants. Communication of any such changes will be made to all employees. Retailers will be represented via The Mall Safety, Health and Fire Committee.
The above responsibilities are carried out by Store Managers for the demised parts under their control.
3. I remind all staff that it is the duty of every employee at work:
To take reasonable steps to protect their health and safety and the health and safety of other persons who may be affected by their acts or omissions at work.
Co-operate with all health and safety arrangements in the workplace, including risk controls, safe systems and personal protective equipment.
The above duties fall upon all retail staff and contractors carrying out business on the premises.
Commercial Director - February 2006
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| Environmental Policy Statement |
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Environmental Policy Statement for the Mall at Cribbs Causeway,
The Venue and The Retail Park
(The Full Environmental Policy Document is available from the Management
Offices)
The Mall, the Venue and the Retail Park are all retail / leisure
premises at Cribbs Causeway owned by Prudential Assurance Company
Ltd. It is the policy of Prudential that all businesses on its premises
will fully comply with the Environmental legislative requirements
appertaining to their operations, and that those charged with the
management of its premises will use the utmost due diligence, to
achieve compliance. Prudential is a signatory to the UN Environment
Programme for Financial Institutions on the environment and Sustainable
Development.
As Commercial Director, I am committed to raising environmental
quality standards and to following a process of continual improvement
across all premises under my control. (To assist me, I have appointed
a Compliance Manager as the on-site competent person with regard
to Environmental matters). I fully expect our facilities management
contractor, as well as all our tenants, sub contractors and visitors
to share in this environmental management strategy.
Prudential, through our facilities management contractor, employs
this policy across all its service delivery and procurement procedures
for clients as part of its environmental management system. The
quality and safety of Prudential's services are of paramount importance.
At Cribbs Causeway, Prudential will continue to monitor closely
all issues relating to its operation, and will take action where
appropriate.
A full environmental perspective extends beyond the current service
provision and at Cribbs Causeway we will strive to achieve increasingly
better levels of environmental efficiencies in our premises to ensure
the highest standards of commercial safety and hygiene. Particular
emphasis will be placed upon measures to prevent pollution, minimise
energy consumption, minimise waste and control water consumption.
At Cribbs Causeway, we aim to exercise not merely passive compliance,
but will undertake a positive action programme by setting annual
objectives and targets for improving our environmental management
performance. We will strive to:
Continuously improve our environmental performance
Use energy and water efficiently
Reduce consumption of materials, through re-use rather than disposal
wherever possible
Promote recycling
Develop policies and practices which raise awareness and encourage
and enable our staff to make a contribution to achieving environmental
improvement
Encourage our suppliers to minimise the impact of their operations
on the environment through our procurement policies and practices
Take account of environmental considerations as part of our investment
process
Apply the principals of best environmental practice in the planning,
development, refurbishment and decommissioning of our buildings
Develop environmental considerations into Product development
and Stewardship " Maintain the bio-diversity of our estates through
responsible stewardship
Commercial Director
February 2006
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| Environmental Targets & Objectives |
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Objectives and targets 2006/2007
1. To develop and improve the Environmental Skills Base in order to achieve a Culture of Environmental awareness.
Develop training needs analysis for all staff
Develop / source key environmental skills modules
Develop / deliver site training plan integrated with Induction and Refresher training
Devise competency framework across all teams
2. To operate site activities with a high level of management control, in order to protect the environment.
Integrate environmental tasks into Centre Monitor
Environmental tasks given Business critical rating
Output environmental Performance reports
Departmental performance targets set for environmental tasks
3. To consume energy in the most efficient, economic and environmentally responsible way.
Improve monitoring and targeting techniques for utility reporting
Implement site performance indicators for COČ emissions and carbon footprint
Identify opportunities for reducing energy consumption through energy survey analysis using energy efficiency best practice sector guides
Benchmark energy consumption usage within centers and business sector
4. To develop a waste management strategy focusing on the best environmental options.
Review waste disposal options with waste contractors
Develop on site waste strategy and partnership with major retailers
To implement best practice across Shopping centresv
Increase scope of waste material recovery to include plastics, metals, coat hangers
5. To ensure the highest quality water standards are maintained.
Review water usage
Encourage water conservation amongst tenants
6. To reduce environmental damage through procurement initiatives.
Review procurement practice
Establish green purchasing strategy
7. To encourage bio-diversity through careful landscape management
Protect habitats from damage
Facilitate processes to establish habitat maturity
Support local wildlife through provision of suitable habitats
Targets 2006/2007
1. To develop and improve the Environmental Skills Base in order to achieve a Culture of Environmental awareness.
To achieve by end of 2007
Key management to gain AIEMA accreditation
All employees to have received Environment awareness training on protecting the environment
All employees to have received Spillage Prevention training
2. To operate site activities with a high level of management control, in order to protect the environment.
To achieve a minimum 100% achievement of environmental jobs with a critical rating of 1-3
3. To consume energy in the most efficient, economic and environmentally responsible way.
To reduce energy consumption by 5% from 2006 levels
Create COČ footprint data
4. To develop a waste management strategy focusing on the best environmental options.
To achieve recycling levels to a minimum of 25% of total waste volume
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| celebrating the achievement of certification to OHSAS 18001 |
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THE MALL AT CRIBBS CAUSEWAY ACHIEVES AN INDUSTRY FIRST FOR SAFETY IN THE WORKPLACE
Managers at The Mall at Cribbs Causeway, Bristol's premier shopping centre, are celebrating the achievement of certification to OHSAS 18001 with BSI Management Systems. The Mall is the first shopping centre in the country to be awarded this safety certificate.
The Mall can now proudly boast that it has a totally integrated risk management system. This system was put in place by a joint effort between The Mall, BSI Management Systems and facilities management contractor MacLellan.
Earlier this year, The Mall at Cribbs Causeway became one of only four shopping centres in the UK to secure the environmental management certification ISO14001 and on the back of this success, decided to set itself the target of achieving the industry-leading OHSAS 18001 by the end of 2004. The audit by BSI Management Systems took place in October.
This award is good news for employees and customers alike in The Mall who can enjoy one of the safest places to work and shop in the country.
The Mall at Cribbs Causeway is owned by Prudential and JT Baylis and, following the successful implementation of this new safety system, Prudential has decided to introduce it into its other properties.
Jon Edwards, commercial director at The Mall, said: "We are very proud to have earned this safety certification - it represents a real effort from all members of staff who have helped to bring about its conception and implementation. It's a huge achievement to be able to say that we are the first in the country to receive this award."
From left to right:
John Ellis, Managing Director of MacLellan; Neil Hannah, Managing Director of BSI Management System; Martin Moore, Managing Director of PruPim (the property division of Prudential which co-owns The Mall); and Jon Edwards, Commercial Director of The Mall at Cribbs Causeway.
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